F & Q

Q: How do I contact You?

A: You can reach us by text: 780-838-0786 / Phone: 587-276-6008 / email: stemtopetals@gmail.com

Q: What is your Deliver Charge?

A: $15.00 within city limits. 

Q: Can I pick a deliver time? 

A: We try to accommodate as best as we can if someone has a specific time - however we cannot always guarantee. We will make note of it on the delivery form if you mark it in the "special instructions" portion when ordering flowers. 

Q: Will you contact the recipient?

A: We always contact the recipient prior to delivery, unless the sender specifically requests for us not to. 

Q: Is the arrangement in the photo exactly what will be delivered?

A: We try to make the arrangements as close as possible to the photos, however, sometimes substitutions are required. 

Q: Is there an offer code or couple code I can use for online purchases?

A: We do occasionally have promotions, however you will have to follow us on Instagram @ stem.to.petals to see when those are available. 

Q: Can I get same-day delivery?

A: We do offer same day delivery - as long as the product requested is available.

Q: Is pick-up available for orders purchased online?

A: We do not usually offer a pick-up option, since we are a home based business, however if requested, we will do our best to accommodate. 

    Neighborhood Flower Delivery areas :

    fort mcmurray, AB